Web Site Privacy Statement

and Terms and Conditions Statement

Web Site Privacy Statement

We hope that your visit to our site is both informative and useful. As a world leader in information security, we feel that privacy and security are two cornerstones of doing business over the Internet. As a result, Cygnacom is dedicated to safeguarding the personal information you give us and to providing our customers with the tools, service and support to develop their own world-class privacy and security solutions.

The goal of this privacy statement is to disclose Cygnacom’s’ data protection practices in relation to personal information collected at Cygnacom’s’ Internet web sites located www.cygnacom.com. These practices have been implemented only on Cygnacom Inc.’s web sites (including subsidiaries of Cygnacom Inc.) at www.cygnacom.com. Please note that these web-sites may contain links to other sites and Cygnacom is not responsible for the privacy practices of such sites. In the context of this privacy statement, “personal information” does not include name, title, business address or telephone number of an employee of an organization.

Safeguarding your personal information is good business — it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us.

In our business, we use appropriate security safeguards and Cygnacom’s’ award-winning solutions and adhere to Eight Privacy Principles to make sure that your personal information is protected.

Principle 1 – Safeguarding Personal information:

As a world leader in information security, Cygnacom will ensure that your personal information is protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 2 – Accountability:

We have designated certain Cygnacom employees to be accountable for conformity with this Privacy Statement. Their responsibility includes developing and implementing policies and procedures for the protection of all personal information consistent with this Privacy statement.

Principle 3 – Consent:

We will obtain your consent for the collection, use or disclosure of personally identifiable information, except under the following circumstances:

  • Cygnacom may release personal information when we believe it is appropriate to comply with law, or protect the rights, property, or safety of Cygnacom or others;
  • Cygnacom may share personal information with its subsidiaries who will also comply with this policy with respect to the information that is shared;
  • Cygnacom may employ other companies or individuals who may have access to personal information needed to perform functions on our behalf, but who will not use this information for other purposes; and
  • In the unlikely event that Cygnacom, Inc., or substantially all of its assets are acquired, customer information will be one of the transferred assets.
Principle 4 – Limiting Collection:

The personal information we collect will be limited to what is necessary for the business purposes identified unless you have otherwise consented, or when required by law. We will not collect personal information indiscriminately.

Our Web servers collect and track IP addresses and resolves them to a domain name, but we do not collect personally identifiable information unless we explicitly ask you to provide it. Some pages in our Web sites ask you to provide personal information to order a product or service, or to take advantage of other opportunities (e.g., download a white paper). When this information is requested, you will be asked to complete a form and return it to us. The type of information we ask you to provide will vary according to the product or service that you request. The choice to share this information is always yours, but if you choose to withhold it, you will not be able to access certain resources. In addition, we sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we make it possible for users to define usage preferences (“remember settings”) to speed requests such as search queries in future visits.

Occasionally, we give our subscribers an option to receive updates and product information. If you would prefer not to receive such notifications, you can opt-out by selecting the appropriate box.

Principle 5 – Accuracy:

Each person who submits personal information is required to verify the accuracy of all information provided to us at the time of submission. You may also contact us to change this information at the address indicated below.

Principle 6 – Openness:

We will endeavor to inform customers, partners and employees about the policies and practices that apply to the management of their personal information.

Principle 7 – Individual Access:

On request and to the extent reasonably possible, we will tell you if we have any personal information about you and how it is used. We will endeavor to correct or amend any personal information if its accuracy and completeness is challenged and found deficient.

Principle 8 – Handling Subscriber Inquiries and Suggestions:

If you require any further information or if you have any questions or concerns about our privacy or security policies and procedures, please contact us at:

Cygnacom Solutions
Privacy Officer/FSO
Suite 5200
7925 Jones Branch Drive, McLean, VA 22102
703 270 3500

We will investigate all the concerns we receive and take appropriate measures to ensure that our practices are as stated in this Privacy Statement.

Use of Cookies

Parts of Cygnacom’s Web site use “session cookies” for the purpose of authenticating the user. This cookie holds only the information that is uniquely generated when the user logs on to the site and persists only as long as the user’s browser is open. Then, upon the user’s departure from the site and closure of their Web browser, the information in the session cookie is removed from memory. This enables better user security and privacy. Cookies may also be used to provide added convenience to users by “remembering” non-identifiable information to streamline services and preserve user preferences between sessions. If you decline to receive cookies through the options provided by your browser, certain services may not be available at the site.

Updates to Cygnacom’s Data Protection Practices

This Web site privacy statement was last updated on September 19, 2013. The practices outlined above represent Cygnacom’s data protection practices for Web site information collected after September 19, 2013. To keep up with the rapidly evolving Internet environment, Cygnacom will review and revise these practices from time to time and post updates at http://www.cygnacom.com/privacyandterms.

Terms and Conditions of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS WEB SITE. BY USING THIS WEB SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS WEB SITE.

Cygnacom Solutions (“Cygnacom”) maintains this web site as a service to its customers, potential customers, and other interested parties. Please visit us frequently, browse our pages, and download documents, subject to the terms and conditions set out below.

Copyright and Trademark Information

Copyright © 2015 Cygnacom, Inc. All rights reserved.

This web site, and the information which it contains, is the property of Cygnacom and its affiliates and licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. Cygnacom is a trademark or a registered trademark of Cygnacom, Inc. in the United States and certain countries. All Cygnacom product names and logos are trademarks or registered trademarks of Cygnacom. All other company and product names and logos are trademarks or registered trademarks of their respective owners in certain countries.

Use of Cygnacom Web Site and Its Content

The information contained in this web site is for general guidance on topics selected by Cygnacom. Such information is provided on an “as is” basis, without any knowledge as to your industry, identity or specific circumstances. The application and impact of relevant laws will vary from jurisdiction to jurisdiction. There may also be delays, omissions, or inaccuracies in information contained on this web site. The information on this web site is provided with the understanding that Cygnacom and various the authors and publishers’ providing such information does not constitute the rendering of legal, accounting, tax, career or other professional advice or services. As such, information on this web site should not be relied upon or used as a substitute for consultation with professional advisors.

Cygnacom may alter, suspend, or discontinue this web site at any time for any reason, without notice or cost. The web site may become unavailable due to maintenance or malfunction of computer equipment or other reasons.

No part of this web site may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording, except that Cygnacom authorizes you to view, copy, download, and print Cygnacom documents (such as white papers, press releases, data sheets, and FAQs) that are available on this web site, subject to the following conditions:

  • The documents may be used solely for noncommercial, informational purposes.
  • The documents may not be modified.
  • Copyright, trademark, and other proprietary notices may not be removed.

Nothing contained on this web site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this web site or any documents displayed on this web site, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of Cygnacom.

Accuracy of Content and Future Modifications to Web Site

The information on this web site is believed to be complete and reliable; however, the information may contain technical inaccuracies or typographical errors. Cygnacom reserves the right to make changes to document names and content, product specifications, or other information without obligation to notify any person of such changes.

Availability of Products and Services Mentioned

Information that Cygnacom publishes on this web site may contain references or cross references to products or services that are not available or approved by the appropriate regulatory authorities in your country. Such references do not imply that Cygnacom intends to announce or make available such products or services to the general public, or in your country. Consult your Cygnacom account representative to determine which products and services may be available to you.

No Warranties

INFORMATION AND DOCUMENTS, INCLUDING PRODUCT SPECIFICATIONS, PROVIDED ON THIS WEB SITE ARE PROVIDED “AS IS.” SPECIFICALLY, BUT WITHOUT LIMITATION, CYGNACOM DOES NOT WARRANT THAT: (i) THE INFORMATION ON THIS WEB SITE IS CORRECT, ACCURATE, RELIABLE OR COMPLETE; (ii) THE FUNCTIONS CONTAINED ON THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THIS WEB SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CYGNACOM SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.

Product descriptions and specifications are subject to change. Cygnacom periodically adds or updates the information and documents on this web site without notice. It is the user’s responsibility to ascertain whether any information downloaded from this web site is free of viruses, worms, Trojan Horses, or other items of a potentially destructive nature.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL CYGNACOM OR ITS LICENSORS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEB SITE OR THE INFORMATION CONTAINED ON THIS WEB SITE, EVEN IF CYGNACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL CYGNACOM’S OR ITS LICENSORS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS WEB SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNTS YOU PAID TO CYGNACOM DURING THE MOST RECENT THREE-MONTH PERIOD IN CONNECTION WITH AMOUNTS WHICH YOU PAID FOR USING THIS WEB SITE.

Links to Third-Party Web Sites

This web site may contain links to non-Cygnacom web sites. These links are provided to you as a convenience, and Cygnacom is not responsible for the content of any linked web site. Any outside web site accessed from the Cygnacom web site is independent from Cygnacom, and Cygnacom has no control over the content of that web site. In addition, a link to any non-Cygnacom web site does not imply that Cygnacom endorses or accepts any responsibility for the content or use of such a web site.

No Implied Endorsements

In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Cygnacom of that third party or of any product or service provided by a third party.

Jurisdictional Issues

Cygnacom makes no representation that information on this web site is appropriate or available for use outside the United States. Those who choose to access this web site from outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Submissions to Cygnacom and Affiliated Servers

Any information, including but not limited to remarks, suggestions, ideas, graphics, or other submissions, communicated to Cygnacom through this web site is the exclusive property of Cygnacom. Cygnacom is entitled to use any information submitted for any purpose, without restriction (except as stated in Cygnacom’s Privacy Statement) or compensation to the person sending the submission. The user acknowledges the originality of any submission communicated to Cygnacom and accepts responsibility for its accuracy, appropriateness, and legality.

Enforcement of Terms and Conditions

These Terms and conditions are governed and interpreted pursuant to the laws of the Commonwealth of Virginia, United States of America, notwithstanding any principles of conflicts of law.

All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration conducted in the English language in Fairfax, Virginia, U.S.A. under the commercial arbitration rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in the Commonwealth of Virginia. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys’ fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing, Cygnacom shall be entitled to seek injunctive relief, security, or other equitable remedies from a United States District Court or any other court of competent jurisdiction.

If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Cygnacom may, at its sole discretion and without notice, revise these terms at any time by updating this posting.

Entire Agreement

This is the entire Agreement between the parties relating to the subject matter herein and shall not be modified except in writing signed by both parties or by a new posting by Cygnacom, as described above.

For Additional Information

If you have any questions about the rights and restrictions above, please contact Cygnacom.

Copyright © 2015 Cygnacom Solutions. All Rights Reserved.